TingTing connect
The next evolution in enterprise communication a unified software platform that connects Customers → Support Agents → AI Intelligence into one real-time ecosystem.
Infrastructure without complexity.
Full on-premise deployment, control, and scale without operational overhead.
100% call intelligence
TingTing Connect analyzes every single call, where each call is transcribed, sentiment-scored, and summarized in real time. Nothing slips through.
Your data never leaves your premises
THE BOX is a dedicated hardware appliance that runs TingTing Connect inside your own premises. Every call, every transcript, every record, fully on-prem. No external servers, no exposure, no compromise.
Unlimited extensions, one flat cost
TingTing Connect operates on a flat-cost model with unlimited extensions within the deployed environment. No per-agent license inflation. No incremental extension taxation.
What makes TingTing connect different?
Six intelligent systems working in concert - not bolted together, but built as one unified architecture designed for enterprise scale and operational clarity.
- Get real-time AI call summaries, full-call transcription, and sentiment analysis with 100% interaction visibility-ensuring complete insight into every conversation without relying on random sampling.
AI-powered call intelligence
Supervisor-first performance architecture
Customer-centric intelligence
Built-in ticketing system
Custom call flow & IVR builder
Highlights
Easy to use, configurable AI phone agent.
Handle everything from routine requests to complex edge cases without trade-offs. Launch in weeks, not months.
Infrastructure Without Complexity.
A fully configured on-premise solution to run TingTing connect in your network - with built-in AI, full data sovereignty, and zero operational overhead.
100% Call Visibility
Every call recorded, transcribed, analyzed, and sentiment-scored in real time. No sampling. No blind spots.
Real-Time Performance Intelligence
Live dashboards, agent-level scoring, queue analytics, and behavioral insights - instantly visible.