Meet Riri - the voice that speaks like us.
Built entirely in Nepal, Riri transforms written Nepali and Romanized text into clear, natural speech. She understands tone, rhythm, and emotion - creating conversations that feel real.
Generic AI
Riri Voice
Built to handle routine calls. Designed to feel human.
No technical setup, no complex call-tree design. Train TingTing Agents on your FAQs, then let customers simply ask questions and get answers.
- Answers multiple customer calls at the same time without queues slowing everything down.
Handles unlimited concurrent calls
Natural Nepali voice understanding
Multi-question call handling
Automatic human escalation
24/7 availability
Full call analytics
Highlights
Proven in Use. Designed for Everyone.
TingTing Agents help organizations answer more calls, cut repetitive work, and stay available when people need information most.
AI-Powered Election Campaigns: A Success Story
Hear from the Head of Information Department on how Tingting AI Agent helped manage election operations smoothly, improve communication, and simplify decision-making during critical campaign periods.
Speaks Nepali, for Everyone
An AI call agent designed to understand and communicate in Nepali-making conversations simple, natural, and accessible for people of all ages.
Frequently asked questions
What is TingTing Agents?
TingTing Agents is an AI-powered inbound call handling system that answers incoming calls on behalf of an organization, and resolves their questions automatically based on the organization’s knowledge base.
Who is TingTing Agents designed for?
TingTing Agents is designed for financial institutions, government bodies, healthcare organizations, retail, e-commerce businesses, cooperatives or any institution that handle high volumes of repetitive inbound calls.
What is the core idea behind TingTing Agents?
The core idea came from the realization that a significant portion of inbound calls to any organization are repetitive. So, TingTing Agents intercepts these calls first, handles routine inquiries automatically, and only engages the human team when a caller asks something the AI cannot answer.
What are the key capabilities of TingTing Agents?
TingTing Agents handles unlimited concurrent inbound calls with no wait queues, understands natural Nepali voice without rigid menus, answers multiple questions per call, escalates automatically when needed, operates 24/7, and logs every call with full details for analytics
What are the primary use cases of TingTing Agents?
TingTing Agents is used for handling inbound FAQs about account registration, KYC processes, claim status, appointment booking, return policies, loan terms, interest rates, and other routine organizational inquiries.
Does TingTing Agents operate 24/7?
Yes, TingTing Agents operates continuously without breaks, though the human escalation path depends on whether human agents are available to take escalated calls outside business hours.
Can callers ask multiple questions in a single TingTing Agents call?
Yes, after answering each question the AI asks if they have any more questions. A single call can include as many back-to-back questions as needed, all resolved by AI.
What happens when TingTing Agents cannot answer a caller's question?
When no knowledge base match is found with sufficient confidence, the AI immediately transfers the call to a human agent.